How teams use Waffle

One place for chat and real work

Waffle is team chat with a built in AI member. Engineering teams point it at their GitHub code, Linear, and Jira. Startups use it as one tool for chat, voice, and an AI that writes real documents. Every team gets the same base: channels, threads, voice, and Waffle AI, with no separate AI subscription to buy.

You mention Waffle AI like any teammate, and its reply lands once, finished, with any files attached. It reads what you share, writes real PDF, Word, PowerPoint, Excel, and CSV files, and connects to your tools. Pick the use case closest to your team to see how it fits.

Every team gets

Whatever your team does, Waffle ships the same foundation: public and private channels, threads on any message, direct messages, one click voice, and Waffle AI as a real member you can mention. It runs on the web, on desktop apps for macOS, Windows, and Linux, and on a real mobile layout.

• Public and private channels, categories, DMs, group DMs, and threads on any message
• Waffle AI as a real member you mention like any teammate, included on every plan
• AI that reads your attachments and writes PDF, Word, PowerPoint, Excel, and CSV files
• GitHub, Linear, Atlassian, and custom MCP connectors, scoped and permissioned per channel
• One click voice channels with screen share, push to talk, and per person volume
• Full text search across channels and DMs, a quick switcher, pins, reminders, and scheduled send
• Owner and admin roles with granular permissions, invite links, and custom emoji
• Web, desktop apps for macOS, Windows, and Linux, and a real mobile web layout
• Eight theme presets over light and dark, high contrast, reduced motion, and font scaling
• Connector tokens encrypted at rest, role based access control, and id fenced upload routes

Frequently asked questions

Is Waffle a good team chat for engineering teams?

Yes. Waffle gives engineering teams channels, threads, and voice, plus an AI member that reads your GitHub repositories, searches code, reads pull requests, and opens a draft PR that an admin approves before it can merge. It also connects to Linear and Atlassian through MCP connectors, so work stays in chat.

How do startups use Waffle?

A small team gets chat, voice, and a built in AI in one tool, so there are no separate AI subscriptions to buy. Waffle AI writes the documents a startup needs, such as a spec, a one pager, or a slide deck, and attaches them right in the channel. The Free plan needs no credit card.

Does every plan include the AI assistant?

Yes. Waffle AI is included on every plan, including Free. Every plan includes a monthly pool of Waffle AI usage: up to 50 runs per workspace on Free, 500 per seat on Pro, and 1,500 per seat on Business. Bigger jobs draw more from the pool than quick answers do, so the run count is a ceiling rather than a fixed quota. Paid plans start at 12 USD per user per month billed annually and include a 14 day free trial.

Can admins control what the AI can do?

Yes. Admins turn Waffle AI on or off per channel and can give it a per channel persona. They choose which connectors each channel may use and set each connector to read only or read and write. Draft pull requests always need an admin to approve them before they can merge.